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Chris Law, Owner commandos-online.net SpringHost cannot be faulted for there service, dedication, and out right friendliness, in these days of emails and automatic ticket systems its refreshing to know that the people at SpringHost actually care about their customers. |
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Industry Leading Support
SpringHost provides industry leading support to all its customers. Our support team goes the extra mile every single time.
We have helped many of our customers with the actual html code of their website and in some cases created their entire website at no extra cost. We also have experienced PHP programmers on our team who are also experts on utilizing MySql databases.
If you would like more information on the support we offer our customers then please feel free to email us and we will be happy to let you know what we can do to help you.
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Search through our knowledgebase to quickly find answers to your pre-sales, billing, and support needs.
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This can be used to view your ticket history as well as create new tickets.
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Our Frequently Asked Questions (FAQ) section is a great place to find quick answers to commonly asked questions.
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Our self help materials are great resources for information regarding all aspects of running a website. From internet jargon to advanced programming we provide all our customers with the tools and help they need.
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We guarantee that
your site will be up
99.9% of the time we
host it. This guarantee includes both network
and server failures. If
your site isn't up 99.9%
in any one month we will issue a full refund for the month.
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Every server in our fleet has a Raid1 setup that provides instant backups.
We also have a weekly offsite backup.
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