David Wilding, CEO www.cab-smart.com Excellent value for money! Nice small company feel and excellent support.

This feature will let visitors to your site upload and download specified files from directories or folders you designate from within your control panel. These visitors shall not need any username or password to upload or download files. Anonymous FTP differs standard "FTP Access" which requires usernames and passwords.

This features sends out an automated email or response to every new incoming email. Each email address on your account can have a different autoresponder and the specific information in your autoresponder can be customized. An example: John sends an email to support@springhost.net. The autoresponder for this email address automatically sends a preconfigured email message back to John letting him know we received his email.

These scripts are used as a supplement to regular HTML. They are frequently used to increase functionality and make websites more interactive. Hit counters, guest books, order forms, and many other useful features can all be programmed in CGI scripts. SpringHost offers a free CGI Library you can access from your control panel. The library comes with preconfigured banner rotator, clock, formmail and other pre-written cgi scripts. All of our plans come with its own local cgi-bin directory, where you can store custom cgi scripts that you may have written yourself or found else where on the web.

Each time a web page, image, audio, video, and other elements of your website is accessed by your visitor, traffic is generated. Your aggregate traffic is the sum of outward-bound, inward-bound, email, and anonymous FTP traffic.

SpringHost gives you detailed graphical and tabular usage statistics for your website grouped by weeks, days, and hours. Using this information, you can track how many hits you are getting, where those hits are coming from, which page is the most popular, how much data transfer is occurring, and more. Access to raw log files allows you to analyze the usage using even more sophisticated programs. These features are fully accessible 24 hours everyday from your control panel.

Everything related to your website is stored on disk on our server hard drives: your regular html files, images, multimedia files, anonymous ftp files, POP mail messages, cgi-scripts and so on.

This feature lets additional domain names to point to a common website. This feature is useful when you want users to be able to access the same web site through a number of different addresses. An example: AJ Holdings registers two domain names, A.com and J.com. It places its web site at A.com, and makes J.com a domain alias of A.com. Whenever someone types in the address of domain J.com they are automatically redirected to domain A.com. SpringHost charges NO extra fees for this feature. Our clients can have as many free domain aliases as they possible. You do however have to pay the normal domain name registration fee for each domain name you register.

Computers connected to the Internet identify each other using numerical IP addresses, which are very difficult for humans to memorize. A Domain Name is an easy-to-remember Internet address in plain alphabet (such as "trinity31.net") which is translated automatically into the IP address. A more formal definition is given by InterNIC: "An addressing construct used for identifying and locating computers on the Internet. Domain names provide a system of easy-to-remember Internet addresses, which can be translated by the Domain Name System (DNS) into the numeric addresses (Internet Protocol (IP) numbers) used by the network. A domain name is hierarchical and often conveys information about the type of entity using the domain name. A domain name is simply a label that represents a domain, which is a subset of the total domain name space. Domain names at the same level of the hierarchy must be unique, for example there can be only one com at the top level of the hierarchy, and only one netsol.com at the next level of the hierarchy."

In order for visitors to find your website using the domain name of your choice, you need register it. SpringHost can register your domain name starting for as little as $6.99 a year.

When email forwarding is activated, messages sent to a certain email address are forwarded to another address. For example: Jon sends an email to webmaster@yourname.com. The message is forwarded immediately to you@yourdomain.com.

In order for you to use all the features that come with your Microsoft® FrontPage® 2000 WebPages editor, FrontPage Extension should be installed for your account. SpringHost installs FrontPage Extensions by default at no extra cost to you.

FTP is used to upload and download your website files from your local computer to our servers or from our servers to your local computer. You have unlimited FTP access to your account 24 hours a day 365 days a year, allowing you to set up, change, or maintain your web site at any time of the day or night.

Our Web Based Email allows you to check your email on the fly from any location in the world, as long as there is a live connection to the internet. It is very to Yahoo Mail or Hotmail - only without the banner ads. All emails sent to you are accessible from our web based email interface and can be deleted, stored, read or replied to.

These are your email mail boxes in our servers that can be accessed directly to retrieve your mail using such programs as Eudora, Outlook Express, and Netscape Mail. Each POP3 account has its own password to ensure privacy. You can check your email from anywhere around the world that you have access to the Internet.

Real Networks' RealAudio/Video® system is a streaming audio/video delivery system for the Internet. It is client-server based, meaning both the browser and the server must have RealAudio/Video® components for it to work. You can create and deliver streaming multimedia content through the Internet to audiences worldwide. We include step-by-step instructions for including RealAudio/Video® in your Web pages.

Referrer logs add extended tracking capability to your webstats and access-log. By turning it on, you will know where your customers are coming from. For example, you will know what keywords they typed in to find your site and what search engine they came from. It provides invaluable information for your marketing efforts.

Keeps track of what your customers have ordered from your Internet store. Customers can add and remove items from their shopping cart, and their order is tallied when they are ready to check out. If the customer decides to submit the order, the program emails the order information to the address of your choice and sends a conformation to the customer.

A method of ensuring that information entered through your website is protected from prying eyes. Information submitted via a secure form is transmitted in an encrypted mode. SSL is most commonly used for credit card transactions.